Our Members
A wall of logos
Can a prospect tell who they would be joining? Can a partner see what their logo placement returned?
Get your business supporters trading with each other.
A searchable directory, traceable introductions and a member report — so the community you already have does business all year.
Competition for discretionary spend has never been more intense, which makes it vital for charities to clearly demonstrate both impact and value.
Adrian Stores
Commercial & Fundraising Manager, Oldham Athletic Community Trust
Case study
Oldham Athletic Community Trust
One of the six original 1986 Football in the Community pilot clubs, now building their business club out on Trust Hub.
- 1 commercial manager, so the software carries the admin
- 10 networking events a year
- 13 business club members going into the directory
- 3 revenue lines coming onto one system
Oldham are a new customer, and Net Hub is listed as an Affinity Partner alongside the other organisations with revenue-share agreements with the trust. Adrian is on the record, by name, on camera, and is happy to take a call from another trust that wants to hear it from him.
The directory
A member directory, searchable in seconds
Every trust and business club member gets a profile: sector, services, location, contact. A member looking for an accountant finds a fellow supporter first.
Member directory
The same members, searchable
accountants
Accountancy
Within 10 miles
Open to introductions
-
RH
Ridgeway & Hall
Introduce
Accountancy & tax · Chadderton · 2.1 miles
-
BK
Brackley Kemp Ltd
Introduce
Accountancy & payroll · Royton · 3.4 miles
-
NM
Nolan Mercer
Introduce
Audit & corporate finance · Oldham · 0.8 miles
3 of 13 members match · sorted by distance
Search by sector, filter by distance, and ask for an introduction without leaving the page.
The directory is the quickest thing to turn on. Send your member list, and members keep their own profiles current from the app.
The renewal conversation
Show a member the return on their support
Attendance, connections and introductions are counted as they happen, so the renewal email goes out with the evidence attached.
Membership year 2025/26
Ridgeway & Hall
- 4/6 Events attended
- 11 Connections made
- 3 Introductions given
- 2 Introductions received
Business attributed to this membership
£14,000
Membership £600 · return 23×
"You attended 4 of 6 events. You made 11 connections. You gave 3 introductions and received 2."
That is the whole argument for next year's fee, and none of it is typed up by hand. Attendance comes from check-in. Connections come from the app. Introductions are logged by the two members involved. The value is entered by the member who won the work, so it is their number, not your estimate.
- Sent automatically before renewal, or exported as a PDF
- The trust sees the same numbers across every member
- Quiet members surface months before the invoice, while there is time to act
- Total business attributed becomes a headline for next year's recruitment
The report is built from data the system already holds, so the first one can go out at the end of your current membership year.
Introductions
Business club introductions, made easy
Members connect and do business in a few clicks, and every introduction stays visible and traceable for the club.
Made from the directory
A member finds another member in the directory and introduces them to a contact. Both sides get it in the app, on the record from the moment it happens.
Followed to a number
The receiving member marks it won and enters what it was worth. That turns "we ran ten events" into a figure: the business your members did with each other this year.
Visible to the trust
The trust sees who gives, who receives and who has had a quiet year. One dashboard, the whole club, updated as members use it.
Membership, app and back office
One system for members and staff
Members join, connect and book in your own app. You run renewals, events and fundraising from one dashboard.
People can join at 10pm on a Sunday
Publish the tiers, the prices and what each one includes, and a business owner can join at 10pm on a Sunday, which is when they decide to.
- Tiers published with prices: Business Club, patrons, Community Supporter
- Join, pay and be a member without a phone call
- Recurring subscriptions, renewals and lapses handled automatically
- Member status validated at event checkout, so the member rate cannot leak
Join the Business Club
- Community Supporter £1,000/yr
- Business ClubDirectory, introductions, 10 events £600/yr
- Corporate Partner £2,500/yr
Live 24 hours a day. No phone call.
Community Trust
- Feed
- Events
- Directory
- Intros
- Business Club
- Partners
- Prof. services
JT
Jo TrentAnyone here work with commercial EPC assessors? Happy to introduce.
LL
Legends LunchMember price £480 · 12 tables left
Your logo, your colours, iOS and Android
Your own branded members app
No more WhatsApp groups to manage. Members connect, make introductions, pick up community resources and see member-only pricing in an app carrying your logo and your colours, on iOS and Android.
- Member directory, profiles and introductions in their pocket
- Direct, group and micro-group chats, with push notifications
- Resource library, member offers and community news
- Event booking, tickets and QR codes without leaving the app
- The trust owns the list, the archive and the data
Seamless back office management
Supporter and business club renewals, business events, fundraising and the gala ball all run from one place, with the whole community's numbers in front of you.
- Renewals and lapsed members surfaced while there is time to act
- Business events, gala dinners and fundraising campaigns
- Tables, dietaries, seating and QR check-in on the door
- Attendance, introductions and income across the community
- Export any of it to CSV, or push it on with Zapier
Community dashboard
Live- 142Members
- 18Renewals due
- £48.2kIncome YTD
Income by source
Memberships, the gala ball and business events in one view
Already running
We already run this for communities like yours
Net Hub runs the events, memberships and money for networking groups, charities and sports clubs. These are their numbers.
80%
less event admin
Lee Foster, Revitalise Networking
£2,000
taken in the first two hours
Nathan Pacitto, NRP Coaching
6 hrs
saved per event on tables and dietaries
Sue Richards, KCC Networking
2×
revenue at the same cost base
Sue Richards, KCC Networking
Pricing
£0 setup. £0 monthly. 3% on tickets.
The same headline price as Charity Hive and the other ticketing platforms, with the directory, the membership and the app included.
Everything, one rate
3% on tickets sold
No setup fee. No monthly licence. No per-member charge. You take the money at the point of sale. We never hold your funds.
- Searchable member directory
- Introductions, logged and valued
- Member renewal reports
- Membership tiers, subscriptions and renewals
- Groups and micro-group messaging
- Branded member portal and mobile app
- Full events, ticketing, tables and QR check-in
- CSV export and Zapier
- 3% on ticket revenue · card fees at cost
What the same 3% covers
| Ticketing-only platforms | Trust Hub | |
|---|---|---|
| Setup | £0 | £0 |
| Monthly | £0 | £0 |
| Ticket fee | 3% | 3% |
| Searchable directory | — | Included |
| Introductions tracked | — | Included |
| Member value reporting | — | Included |
| Membership subscriptions | — | Included |
| Branded app | — | Included |
There is no licence fee to recover. One extra £1,000 Community Supporter, or one £2,500 partner who was drifting, is money the trust keeps.
Safeguarding
Trust Hub holds businesses, never participants.
We hold no participant records. No young people, no health or social-prescribing data, no case notes, no consent forms. Nothing that sits inside your safeguarding policy.
Trust Hub holds the businesses that support you: your business club, your patrons, your corporate partners, your event bookers. Your delivery system holds the people you support. We only want to be the first one.
- No participant records
- No health or education data
- UK-hosted, GDPR, DPA responsibilities documented
- Export everything, any time
Who you actually speak to
This is who picks up
Tim's direct email and number are below. He runs the call himself.
Tim Ternent
Net Hub, community trusts
Twenty minutes, no deck. Bring your member list and we will show you what a directory and a member report say about your year.
Email Tim directlyWhat a board asks first
Before it goes to trustees
Does this hold any data about the people we support?
No. Trust Hub holds businesses, members and event bookers. No participants, no young people, no health or education records, no case notes. If a piece of data would sit inside your safeguarding policy, it does not belong in Trust Hub and we have not built anywhere to put it.
Is an introduction the same as a referral?
No, and we are careful with the word. In your sector a referral is a young person sent in by a school, a GP or a social worker. Trust Hub never touches that. An introduction is one member passing business to another, and it is the only thing we track.
Do we have to stop using Views or Upshot?
No, and you shouldn't. They measure participants for funders. We measure businesses for your commercial income. Different data, different buyer, different governance. CSV export both ways and Zapier cover almost every integration question that comes up.
What does it actually cost?
£0 setup, £0 monthly, 3% on tickets sold. There is no per-member fee and no licence. Card processing is at cost and shown separately. You take the ticket money at the point of sale. We never hold your funds.
We already use Charity Hive. Why change?
You may not need to change your ticketing at all. The gap Charity Hive does not fill is everything after the ticket: the directory, the introductions, the membership subscriptions and the report that shows a member the return on their support. That is the part your renewals depend on.
Our site sits on the club's domain. Can we still do this?
Yes. That is the reason it works. Trust Hub is your own branded member area and app on your own address, so nothing needs to go through the club's digital agency or their release schedule. Charlton run cact.gives and charltonevents.com the same way.
Who owns the member data?
The trust does. Export the full member list, the directory, the introductions log and the event history at any time, in CSV. If you leave, you leave with all of it.
How long until our business club is actually on it?
Send us the member list and we will have the directory and the tiers up for you to look at. The part that takes time is your members completing their own profiles, which is why we start with the directory rather than with the app.
Can we speak to a trust already using it?
Yes. Oldham Athletic Community Trust are a customer and an Affinity Partner, and Adrian Stores is happy to talk to another trust. Ask Tim to make the introduction.